This document (together with any documents herein mentioned) sets forth the terms and conditions governing the use of this website and the purchase of items through such website (hereinafter, the "Terms").
By using this website or placing an order through it, you are consenting to be bound by these Terms and our Data Protection Policies. If you do not agree to all of the Terms and the Data Protection Policies, do not use this website.
If you have any questions regarding these Terms or the Data Protection Policy please contact us through our contact email.
If you do not give us all of the information that we need, we may not be able to complete your order. By placing an order through the website, you warrant that you are at least 18 years old and are legally capable of entering into binding contracts
The sale of items through this website is carried out under the name SOCIETE DE LA TABLE by TABLESCAPES S.L. a Spanish Company with registered offices at Avenida de Concha Espina 7, Madrid 28016, registered at the Madrid Commecial Registry under book 35.914 Folio 40 Section 8 Sheet number M-645270, with VAT registration No B 87764296.
YOUR DETAILS AND YOUR VISITS TO THIS WEBSITE
The information or personal details that you provide us with shall be processed pursuant to the Data Protection Policies. By using this website you are consenting to the processing of such information and details and you represent that the whole information or details you have provided us with are true and accurate.
USE OF OUR WEBSITE
Al hacer uso de esta página web y realizar pedidos a través de la misma usted se compromete a: 1. Hacer uso de esta página web únicamente para realizar consultas o pedidos legalmente válidos. 2. No realizar ningún pedido falso o fraudulento. Si razonablemente se pudiera considerar que se ha hecho un pedido de esta índole estaremos autorizados a anularlo e informar a las autoridades pertinentes. 3. Facilitarnos su dirección de correo electrónico, dirección postal y/u otros datos de contacto de forma veraz y exacta.
Furthermore you consent that we may make use of these details to contact you in the event that this should prove necessary (see our Data Protection Policies). If you do not provide all the details we need we will not be able to process your order. By placing an order through this website you declare that you are over 18 years of age and are legally capable or entering into contracts.
MEDIOS TÉCNICOS PARA CORREGIR ERRORES
En caso de que usted detectase que se ha producido un error al introducir sus datos personales durante su registro como usuario de esta página web, podrá modificar los mismos en el apartado “Mi Cuenta”. En todo caso, podrá corregir errores relacionados con los datos personales aportados durante el proceso de compra dirigiéndose al servicio de atención al cliente a través la dirección de correo electrónico firstname.lastname@example.org, así como ejercitar el derecho de rectificación contemplado en nuestra Política de Privacidad.
This web offers details of all articles which you may have added to your basket during the purchase process so that, before you proceed to payment, you may modify quantities or delete items. Should you detect an error in the order you have placed you should get in contact with us as soon as practicable though the email address mentioned above so that we may correct any errors.
AVAILABILITY OF PRODUCTS
All orders for items are subject to availability and in this regard, in the event of supply difficulties or because items are no longer in stock, we will reimburse any monies that you may have paid.
Unless there are any exceptional circumstances, we will endeavor to fulfill your order for item(s) listed in the Delivery Confirmation by the delivery date set out in the Delivery Confirmation within the term set out in the web page and subject to the delivery method chosen.
If for any reason we are unable to supply of the items within the specified time frame then we will contact you as soon as possible to let you know and we will give you the option of proceeding with the other with a new delivery date or to be fully reimburse. Please note that we do not make home deliveries on Saturdays or Sundays.
For the purpose of these Terms "delivery" or "delivered" shall be deemed to have occurred upon you or a third party nominated by you acquiring physical possession of the items, which will be evidenced by the signing for receipt of the items at the agreed delivery address.
UNABLE TO DELIVER
If we are unable o deliver, we will try to find a safe secure place to leave your parcel. If we cannot find a safe and secure place, your items will be returned to our depot. We will leave a note explaining where your parcel is and how you can rearrange delivery. If you are not at the delivery location at the time agreed, please contact us again to rearrange delivery for another mutually convenient day.
TRANSFER OF RISK AND PROPERTY
All risks related to the products will belong to you after delivery, You will acquire the property of the goods upon (i) our receipt of full payment of all outstanding amounts related to the products, there including delivery costs, or (ii) upon delivery (as defined in clause 7 above) should this take place at a later date.
PRICE AND PAYMENT
Prices shown in our web page are inclusive of VAT but exclude delivery costs which will be added to the total amount as indicated in our "How to buy" Guide.
Prices may vary at any time but changes will not affect orders already placed for which an order confirmation has already been sent.
Once you have selected all products you wish to purchase these will have been added to your basket and the next step will be to place the order and proceed to payment. To do this you should follow the steps set out in the purchase process, filling in and checking the information requested at each step. During the purchase process and before payment you will be able to delete ítems from your order and/or modify quantities. You have a detailed description of the purchase process in the "How to Buy" guide available on the website.
You can use as means of payment either paypal of the credit cards VISA and MASTERCARD. When you click on "Authorise Payment" you are confirming that the credit card belongs to you and that you are its legitimate owner. Credit cards are subject to checks and authorisations by their issuer, and should the issuer decline payment we shall not be responsible for any delay in delivery nor can be enter into a valid purchase contract with you.
The web page also permits to purchase as a guest, with no log in. In this type of purchase only personal data indispensable to complete and deliver your order will be required.
The wish list is a free service provided by the website which is only available to registered users. Registered users will be able to select, from the website, those items which they would like to be given as presents by a third party.
When you include an item in your wish list, the owner of the list (hereinafter the Client) authorizes – but does no oblige us – to inform those third parties who may enquire about it of the fact that the Client has a wish list with us. Should the client have a list with us we shall ask him/her whether we may reveal the contents of the list to such third party. We will only share the contents of the list with the requesting third party if the Client allows us. We shall understand that authorization has been DENIED if we receive no answer from the client in the 48 hours following our request for authorization.
If the Client gives its consent then we shall share the contents of the wish list, as they are at the time, with the requesting third party.
VALUE ADDED TAX
In accordance with article 68 of Act 37/1992, of October 28 on the Value Added Tax, delivery of goods shall be deemed to take place in Spain if the delivery address is within Spanish territory (with the exception of Ceuta, Melilla and the Canary Islands).
The VA Trate shall be that applicable to the relevant item or service from time to time.
Orders to be delivered in the Canary Islands, Ceuta and Melillla shall be VAT exempt in accordance with article 21 of Law 37/1992, notwithstanding application of the corresponding local taxes which may be due according to local laws. You expressly authorize us to issue invoices in electronic format. However, you will be entitled to require, at any time, that we send you a paper invoice which we shall then issue and send to you.
Our Returns Policy is available on our website.
Legal right of withdrawal
If you are purchasing through this website as a consumer you have the right to withdraw from your order within 14 days, without giving any reason The withdrawal period is counted from the day of the delivery of the last item(s) in your order, where delivery means the handing over of the order to you or a third party designated by you, other than the delivery company.
In order to exercise your right of withdrawal your must let us know that you do so by writing to Tablescapes SL at Avenida de Concha Espina 7, Madrid 28016 or by e mail to email@example.com stating that you wish to withdraw from the contract. You may also use the model cancellation form attached to your Order confirmation email although you are under no obligation to do so.
However, to meet the withdrawal deadline, it is sufficient for you to let us know about your decision to withdraw from your order before the withdrawal period has expired.
Effects of withdrawal
We will refund all payments received from you, including the costs of our standard delivery option, without undue delay and in any event no later than 14 days from the day on which we are informed about your decision to withdraw.
We will use the same means of payment that you used to pay for your order and this will not cause you any extra fees. However, note that we may withhold the refund until we have received the items back, or you have supplied evidence of having sent back the items, whichever is the earlier.
You must send back the items or hand them over to us without undue delay, and in any event no later than 14 days from the day on which we are informed about your decision to withdraw at Calle Manuel Benedito 8, 3A Madrid 28036.
You will need to bear the cost of returning the items to us. You are only liable for any diminished value of the items resulting from their handling, other than that which is necessary to establish the nature, characteristics and functioning of the items.
You do not have the right to cancel the Contract when it is for the delivery of any of the following three categories of "Excluded items": Excluded Items 1. Items that have been made or specially ordered to your specifications or clearly personalised. 2. Sealed items that are not suitable for return for health or hygiene reasons that have been unsealed after delivery
Your right to withdraw applies only to ítems returned in the same condition as the one in which they were received. Please do not returns items which have been used or handled beyond what is acceptable and/or are not in the same conditions as when they were delivered or have suffered any damage. Please be careful when handling objects while in your possession.
Please returns items in their original packaging including all instructions or documents which may accompany it.
After examining the items, we will inform you of whether you have the right to reimbursement of the amounts paid. Delivery costs will be reimbursed when the right of withdrawal is exercised within the statutory period and all the items which the relevant parcel consisted of are returned. The refund will be paid as soon as possible and, in all cases, within 14 days from the date on which you notified us of your intention to cancel. notwithstanding this, we may withhold the reimbursement until we have received the items back, or until you have supplied sufficient evidence of having sent back the items, whichever is the earlier. The refund will always be paid using the same payment means you used to pay for your purchase. You are responsible for the cost and risk of returning the items to us, as indicated above. If you have any questions, you can contact us.
Devoluciones de productos defectuosos En los casos en que usted considere que en el momento de la entrega el producto no se ajusta a lo estipulado en el contrato, deberá ponerse en contacto con nosotros de forma inmediata por correo electrónico facilitando los datos del producto así como del daño que sufre. Le indicaremos la forma de proceder y tras examinar detenidamente el producto devuelto y le comunicaremos por e-mail dentro de un plazo razonable si procede el reembolso o la sustitución del mismo (en su caso). El reembolso o la sustitución del artículo se efectuará lo antes posible. Las cantidades pagadas por aquellos productos que sean devueltos a causa de alguna tara o defecto, cuando realmente exista, le serán reembolsadas íntegramente, incluidos los gastos de entrega incurridos para entregarle el artículo y los costes en que usted hubiera incurrido para devolvérnoslo a nosotros. El reembolso se efectuará en el mismo medio de pago que usted utilizó para pagar la compra
Returns of defective items
If the item that you have received is defective, please contact us as soon as possible by email speficifying product details and the defect they may have. We will let you know how to proceed, we shall then examine the item and if we deem it to be defective, we will let you know whether we will give you a refund or provide a replacement. Reiimsbusement or replacement will take place as soon as possible. Defective items will entitle you to a a full refund including delivery charges and those charges you may have incurred to return the item. The refund will be paid using the same means of payment that you originally used to pay for your purchase.
If you are purchasing as a consumer you are the beneficiary of a guarantee on the products we sell through this website in the terms and under the conditions legally established for each type of product, being therefore liable for any lack of conformity which may manifest itself within two years after delivery. Porducts are deemed to be in conformity if they (1) agree to the description made and have the qualities set out on the webspage (2) are suitable for the uses that are ordinarily reserved for products of their kind (3) present the quality and features which are customary and reasonably expected in a product of their kind.
In this sense, if any of the products were not to be in conformity with the contract you should notify this to us following the procedure set out in clause 13.4 above.. The products we sell, especially those products which have been hand crafted or manufactured by artisans may often present the irregularities characteristic of the materials they are made from or their production process. These may be changes in hue, texture etc. and will not be considered as a defect. On the contrary, these should be expected and appreciated. We only select quality products but changes in their natural characteristics and the hand of the artist are unavoidable and should be expected as part of the indivual appearance of the product.
LIABILITY AND DISCLAIMERS
Unless these Terms otherwise expressly state our liability for any product sold through our website is limited to its purchase price.
However, and unless the law expressly and specifically provides otherwise, we will not be responsible for the following losses, regardless of their cause: 1. Loss of income or sales; 2. Loss of business 3. Loss of profits or contracts; 4. Loss of foreseen savings 5. Loss of data; y 6. Loss of management time and office hours.
Due to the open nature od this website and the possibility that errors may occur in the storage or processing of digital information, we do not guarantee the precission or security of any information transferred or obtained through this website, unless otherwise expressly stated therein.
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors. This does not prevent you using this website to the extent necessary to make a copy of any order or Contract details.
VIRUSES, HACKERING AND OTHER CYBERCRIMES
You may not misuse this website by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You will not attempt to have any unauthorized access to this website, to the server which hosts this site or to any other server, computer or data base related to our website. You undertake not to attack this website via a denial of service attack or a distributed denial of service attack. By breaching this provision you may commit a criminal offence under the applicable regulations. We will report any such breach to the relevant law enforcement authority and we will cooperate with the appropriate authority to disclose the identity of the hacker. Likewise, in the event of such a breach, your right to use this website will cease immediately. We will use reasonable care and skill to ensure that this website is safe, secure and free from bugs, viruses or other defects. Except to the extent it results from our failure to do so, we accept no liability for any loss or damage resulting from any denial of service attack, virus or any other software or material which is malicious or technologically harmful to your computer, equipment, data or material resulting from the use of this website or from the downloading of the contents thereof or of such contents to which this website redirects.
LINKS FROM OUR WEBSITE
We may have links from our website to other third party websites and materials; such links are provided exclusively for information purposes and we do not have any control whatsoever over the contents of such websites or materials. Accordingly, we accept no liability whatsoever for any loss or damage which may arise from the use of such links.
Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
Unless otherwise stated we may give notice to you at either the email or postal address you provide to us when placing an order.
Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.
TRANSFER OF RIGHTS AND OBLIGATIONS
The Contract between you and us is binding on you and us and on our respective successors and assigns. You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it without our prior written consent. We may transfer, assign, charge, subcontract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract. For the avoidance of doubt, any such transfer, assignment, charge or other disposition will not affect your statutory rights as a consumer of your rights under the Contract or cancel, reduce or otherwise limit any warranty or guarantee which may have been provided by us to you, whether express or implied.
EVENTS OUTSIDE OUR CONTROL
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control. An event outside our control includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following: 1. Strikes, lock-outs or other industrial action. 2. Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war. 3. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster. 4. Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport. 5. Impossibility of the use of public or private telecommunications networks. 6. The acts, decrees, legislation, regulations or restrictions of any government. 7. Any shipping, postal or other relevant transport strike, failure or accidents. Our performance under any Contract is deemed to be suspended for the period that any event outside our control continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the any event outside our control to a close or to find a solution by which our obligations under the Contract may be performed despite the any event outside our control.
If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default arising from the Contract or the Terms. No waiver by us of any of these Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with the paragraph on Notices above.
If any of these Terms or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
The present Terms and any other document referred to herein constitues the entire agreement between you and ourselves in relation to their subject matter and it supersedes and renders invalid any other agreement, promise or statement, express or implied, which we may have previously exchanged.
You and us acknowledge that we have entered into this agreement with no reliance in any prior representation or warranty made by any party or that may be inferred from any representation written or made in any negotiation prior to this agreement, save as expressly stated in these Terms. Neither you nor we well have any action due to any representation or declaration, which was made by the other party prior to entering into the agreement, proving to be inaccurate or untrue (save in the presence of fraud) and the only legal actions were have against each other are those relating to breach of contract.
OUR RIGHT TO VARY THESE TERMS
We have the right to revise and amend these Terms from time to time. You will be subject to the policies and Terms in force at the time that you use this website or order items from us, unless any change to those policies, Terms or Privacy Statement is required to be made by law or governmental authority, in which case, any potential changes will also apply to orders previously placed by you.
LAW AND JURISDICTION
The use of our website and the Contracts for the purchase of items through such website will be governed by Spanish law. Any dispute arising from, or related to the use of the website or to such Contracts shall be subject to the courts of Madrid city. If you are contracting as a consumer, nothing in this Clause will affect your statutory rights as such.
FEEDBACK AND COMPLAINTS
We welcome your comments and feedback. Please send all feedback and comments to us via our contact form on the website or at the e-mail address firstname.lastname@example.org. If you as a buyer consider your rights have been breached, you can address your complaints to us via the email address email@example.com
Any complaints filed will be dealt with as soon as possible and, in cany case, in no more than one month. If you as a consumer, fell that your rights have not been respected you can write to us to the above address to request an out of court solution to our differences. In this sense, note that if you purchased from us through our website, you may be entitled to seek to settle the consumer dispute with us out-of court, through the EU platform for online dispute resolution which is available at http://ec.europa.eu/consumers/odr/
Utilizamos cookies propias y de terceros para mejorar la experiencia de navegación, y ofrecer contenidos de interés. Al continuar con la navegación entendemos que se acepta nuestra política de cookiesAceptar
Los gastos de envío serán calculados en el siguiente paso, antes del pago.